Help CenterDevices & billing

Groups and pricing

Hourly, stepped or minimum pricing per group. · 6 min read

In ArenaOS, pricing is set at the device group level. All devices in the same group share the same price and the same operating mode.

Create a group

Go to Configuration → Device Groups → Add. The key settings:

SettingWhat it means
Price per hourThe group's base price.
Client modeLocked (Kiosk) or Windows with a side bar.
Min open amount and Min minutesThe minimum to open a new session (not for extending).
Enable Play & PayAllows an open session that the player pays for at the end.
Refund remaining balance on closeRefunds the value of the remaining time when you close a session early.
Show in queueAllows waiting tickets for this group.

Advanced Hour (tiered pricing)

If you want pricing other than a flat rate, turn on Advanced Hour. You create rows, each with a minute and an action:

  • Add amount at a specific minute. For example: 10 at minute 0, 5 at minute 30, and 5 at minute 60.
  • Repeat: jumps back to a specific minute so the pattern repeats from there.

When it's on, it's used instead of the price per hour.

Session types

  • Prepaid: via Deposit. The amount is converted into minutes.
  • Play & Pay: the player plays and pays at the end for the time played and any purchases.
  • Registered member: when a customer logs in with their account, the session uses their plan first, then their balance.

If a device disconnects or turns off, the session pauses and that time isn't charged to the player.

Next guideStart, end and move sessions
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