Help Center

Help Center

Step-by-step guides to install and run every part of ArenaOS.

Getting started

Quick start: go live the same dayEvery step from sign-up to your first session.6 min read Install and link the ReceiverThe app that links your floor to the cloud.5 min read Install the Client on player PCsGet every PC onto your floor map.5 min read

Devices & billing

Devices and the floor mapAdd, arrange and control devices.4 min read Groups and pricingHourly, stepped or minimum pricing per group.6 min read Start, end and move sessionsEvery device action from the map.4 min read Packages and offersSell prepaid hours at special prices.4 min read

Customers & players

Customers, wallet and top-upsAccounts, balances and top-up requests.5 min read Kiosk mode, Windows mode and client settingsChoose the player experience per group.5 min read Ranks, coins and rewardsA loyalty system that brings players back.4 min read Booking and the waiting queueAdvance bookings and calling the next player.4 min read The player appEverything players can do from their phone.4 min read TournamentsKnockout brackets with a venue display.5 min read

Daily operations

Shop, café and point of saleProducts, stock and seat orders.5 min read Shifts, staff and expensesOpening and closing shifts, cashier roles.4 min read ReportsRevenue, sessions, products and shifts.4 min read Self-service kioskSign-up, top-up and booking without a cashier.4 min read

Network & hardware

Sell Wi-Fi cards (MikroTik and OpenWrt)Link your router and issue speed-limited cards.7 min read Automate console TVs with SonoffTV power follows the session.5 min read Protecting your PCsBlock sites and apps, lock down the shell.4 min read

Games

Game library and updatesAdd and update games from one place.6 min read Shader sharingSmooth games from the first launch.4 min read

Payments

Payment methods and mobile walletsTop-ups by transfer and receipt.5 min read Online payment gatewaysPaymob, Fawry and more for instant top-ups.5 min read

Integrations & migration

Managing branchesAll your branches from one account.4 min read Moving from your old systemMove customers and balances safely.5 min read Telegram alertsGet important events on your phone.3 min read The AI assistantAsk about your numbers in plain language.3 min read
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